Job description
Our local authority client is looking for a Waste Services Assistant to help them in their Newbury offices on a temporary basis, reporting to the Principal Waste Officer.
Benefits
- An hourly rate of £10.01per hour plus holiday pay
- Some flexibility on rate
- Immediate start
- Initially a 2-month assignment but likely to extend
- 37 hour working week
- Remote working possible after completion of induction
- Friendly working environment
- Car parking on site
Key Tasks
- Handle a range of communications from both internal and external customers and contacts, including service requests and complaints
- Handle and process payments and applications for subscription services
- Support officers to carry out their duties which may involve off site visits
- Maintain and update files and records, including those of a highly confidential nature, using existing systems and processes and ensuring accuracy and security of information
- Provide general administrative support to the Waste Service Team
Knowledge, Skills & Experience
- Experience of providing excellent customer service
- Ability to adapt style to wide variety of people
- Proficient numeracy skills
- Good keyboard skills
- Ability to use Email and Outlook and web browser
- Good verbal and written communication skills combined with a professional telephone manner
- Ability to be flexible in work to support customer demand
- Be a team worker, flexible and helpful
- Good telephone manner and able to communicate effectively with suppliers
- Willing to cross train and assist in other service areas when required
To apply or for more information, please submit your CV
IND4T
Work Remotely
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