Waste Services Assistant - Newbury, Berkshire

Our local authority client is looking for a Waste Services Assistant to help them in their Newbury offices on a temporary basis, reporting to the Principal Waste Officer.

Benefits

- An hourly rate of £10.01per hour plus holiday pay

- Some flexibility on rate

- Immediate start

- Initially a 2-month assignment but likely to extend

- 37 hour working week

- Remote working possible after completion of induction

- Friendly working environment

- Car parking on site

Key Tasks

- Handle a range of communications from both internal and external customers and contacts, including service requests and complaints

- Handle and process payments and applications for subscription services

- Support officers to carry out their duties which may involve off site visits

- Maintain and update files and records, including those of a highly confidential nature, using existing systems and processes and ensuring accuracy and security of information

- Provide general administrative support to the Waste Service Team

Knowledge, Skills & Experience

- Experience of providing excellent customer service

- Ability to adapt style to wide variety of people

- Proficient numeracy skills

- Good keyboard skills

- Ability to use Email and Outlook and web browser

- Good verbal and written communication skills combined with a professional telephone manner

- Ability to be flexible in work to support customer demand

- Be a team worker, flexible and helpful

- Good telephone manner and able to communicate effectively with suppliers

- Willing to cross train and assist in other service areas when required

To apply or for more information, please submit your CV

IND4T

Work Remotely

• Yes