Customer Specialist - Newquay

Newquay
Posted 24 days ago
£9.00-£9.50 per hour
Closing Date: 27 October 2021
Full Time Permanent

My client is looking for an enthusiastic and knowledgeable Customer Specialist to join their busy Authorised Apple Products Sales and Service Support team. You will ideally have previous experience working in a retail environment, have a passion for Apple products and delivering excellent levels of customer service within the retail sector.

Package

- Good rates of pay starting at £9-£9.50 p/h

- Sales incentive bonus scheme

- 8.30am – 5.30pm Monday - Saturday

- Immediate start

- Fun and friendly working environment

Responsibilities

- Help create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands.

- Identifying customer needs and following through with enlightening solutions.

- Advising, selling, and booking in repairs.

- Identify problems and provide feedback to ensure customer service stays relevant and current.

- Maintaining visual merchandising and assisting team members

- Stay on top of news about products and initiatives, ready to apply your learning in customer interactions.

Requirements

- Strong interest in technology, particularly Apple products, and agility at learning new products and features

- Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.

- Exceptional customer service skills, able to engage with the guests, ensuring their expectations are surpassed

- Willing to learn and embrace Apple’s unique style of service.

- Excellent verbal and written communications skills.

- Presentable and professional plus approachable and friendly

- Passionate about retail and a committed team player

This is an excellent opportunity for candidates to join an established retail brand and benefit from working with a passionate and successful team.

Please submit your CV for full details.

IND4T

Reference ID: RJSRetail

Job Types: Full-time, Permanent

Salary: £9.00-£9.50 per hour

Additional pay:

  • Performance bonus

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends

Experience:

  • customer service: 1 year (preferred)
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