Switchboard Operator/Receptionist - Bugle

Bugle
Posted 40 days ago
£10.00-£10.50 per hour
Closing Date: 13 August 2021
Full Time

Our client is looking to recruit a candidate with reception / customer service skills to work as a control room operator within the motor industry. You will be working as part of a small but busy team supporting the smooth running of the recovery side of the business.

Package:

  • £10.00ph-£10.50ph
  • Weekly pay
  • Immediate start
  • The operation is seven days a week and shifts could be anywhere from 7am-11pm weekdays and 8am-8pm at weekends.
  • Min 36-48 hours a week
  • Holiday pay on top of wages
  • Chance to work in friendly environment.
  • Extra hours may be available.
  • Chance of permanent role in the future

Responsibilities:

  • Being first point of contact for all customers, recovery drivers and other external parties
  • Logging call outs, advising customers of estimated arrival of recovery.
  • Logging jobs on system, updating various departments on progress of jobs.
  • Advising on costs and options when booking
  • Offering great levels of customer service
  • Dealing with distressed customers at times

Requirements:

  • Previous receptionist / switchboard experience
  • Would be highly desirable if previous experience within control room/ technical environment.
  • Excellent customer service skills
  • Able to remain polite and calm at all times even when working under pressure.
  • Great communication skills and able to pick-up in-house computer systems with ease
  • Can commit to working hours ongoing.

Please only apply if you can commit to shifts and get to Bugle on a daily basis.

For full details please submit cv.

IND4T

Job Types: Full-time, Temporary

Salary: £10.00-£10.50 per hour

Benefits:

  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends
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