Revenue Officer - Newton Abbot, Devon

Newton Abbot, Devon
Posted 117 days ago
£9.55 per hour plus holiday pay
Closing Date: 31 January 2020
Full Time Contract

My client is looking to recruit an experience Revenue Officer / Finance Account to join their friendly but busy team.  This role is initially based on a six month contract but may well lead to further long term work.

Package:

  • £9.55 per hour
  • Weekly pay
  • Holiday pay on top of hourly rate
  • 6 month contract initially
  • Ongoing training and support
  • Further long term work may be available
  • Monday to Friday 8.30am-5pm
  • Chance to work with local government environment

Responsibilities:

  • Work within the revenue team , assisting within administration, collection and recovery of Tax, Rates and incomes
  • Prompt and accurate billing, collection and recovery of taxes
  • Dealing with customer enquiries through a number of methods including email, telephone and face to face
  • Agreeing arrangements with customers for outstanding payments
  • Monitoring arrangements and taking action when required
  • Carrying out daily processes including production of bills, invoices and correspondences, updating in house systems in line with organisations guidelines
  • All associated administrative and customer service tasks that come with a revenue officer role

Requirements:

  • Two years' experience in the revenue department of a local authority
  • Experienced working with Council Tax regulations and matters
  • A sound knowledge of debt recovery procedures and regulations
  • Ability to negotiate payment arrangements with customers
  • Able to work under pressure, taking calls from distressed and irate customers, remaining professional and polite at all times
  • Excellent communication skills
  • Able to prioritise own workload and work to tight deadlines
  • Highly desirable if you have the IRRV qualification, NVQ3 in Business Administration or Customer service

For full details please submit your CV.

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