Case Administrator - Totnes

Our client, local authority is looking to recruit a case administrator to join their team. This role is working from home but there will be times you will need to attend the office in Totnes.

Package:

• Ongoing contract, till March 2021 initially
• Weekly pay
• Holiday pay on top
• Monday to Friday 9am-5pm working hours
• £10.14ph
• Friendly team environment
• On site parking
• Training and support to succeed in role
• Immediate start for the right candidate

*

Responsibilities:

• Answering calls and dealing with enquiries, issues and questions
• All associated paperwork and admin tasks
• Travelling to various appointments and meetings through the districts
• Customer service tasks, resolving complaints and problems as and when arise
• Proactively commitment to provide excellent levels of customer engagement and satisfaction

Requirements:

• Previous administration experience where you have managed own case load of work / multiple projects at any given time
• Exceptional customer service skills, able to communicate with people from all backgrounds and also various levels of seniority
• Well organised, methodical and able to manage own workload and cases, in line with set deadlines
• Problem solving and decision-making abilities
• Good understanding of the public sector / council environment would be advantageous as would an understanding of waste and recycling services
• Good all-round computer / IT skills

For full details please submit cv.

IND4T

Contract length: 5 months

Job Types: Full-time, Contract

Salary: £10.14 per hour

Schedule:

• Monday to Friday

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