Case Administrator / Customer Service - Totness

Posted 228 days ago
£10.41 per hour
Closing Date: 5 August 2021
Full Time Contract

Our client, local authority is looking to recruit a case administrator to join their team. This role is working from home but there maybe times you will need to attend the office in Totnes.


  • Ongoing contract, till Sept 2021 initially
  • Weekly pay
  • Holiday pay on top
  • Monday to Friday 9am-5pm working hours
  • £10.41ph
  • Friendly team environment
  • On site parking
  • Training and support to succeed in role
  • Immediate start for the right candidate


  • Answering calls and dealing with enquiries, issues and questions
  • All associated paperwork and admin tasks
  • Travelling to various appointments and meetings through the districts
  • Customer service tasks, resolving complaints and problems as and when arise
  • Proactively commitment to provide excellent levels of customer engagement and satisfaction


  • Previous administration experience where you have managed own case load of work / multiple projects at any given time
  • Exceptional customer service skills, able to communicate with people from all backgrounds and also various levels of seniority
  • Well organised, methodical and able to manage own workload and cases, in line with set deadlines
  • Problem solving and decision-making abilities
  • Good understanding of the public sector / council environment would be advantageous as would an understanding of waste and recycling services
  • Good all-round computer / IT skills

For full details please submit cv.


Contract length: 4 months

Job Types: Full-time, Contract

Salary: £10.41 per hour


  • Referral programme


  • Night shift
  • No weekends

Work remotely:

  • No

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