Call Centre Advisor - Camborne

Posted 95 days ago
Closing Date: 24 May 2021
Full Time

Our local authority client is looking for candidates with Customer Service experience to join their friendly team, initially on a two month temporary basis. You will be working within the customer service team dealing with customer issues through a range of channels. This role is based from home with potential to work from office if preferred.


  • £9.30ph
  • Full time hours
  • Weekly pay
  • Holiday pay on top
  • Chance of ongoing / longer term work
  • Great team environment
  • Chance to work for local government and the perks that come with


  • Working in office environment managing and resolving customer queries and issues through a number of method including telephone, face to face, email, letter and the customer portal
  • Making bookings, processing payments and other tasks relating to outcome of enquires and calls
  • To communicate effectively with members of the public and colleagues in a clear and concise manner, taking into account the particular circumstances
  • Provide administrative support to ensure efficient running of the Service
  • Manage the filing and storage of all electronic and paper files in line with best data management practice, to ensure efficient and effective record keeping

Ideal Candidate:

  • Will be experienced in using Microsoft office applications – Word, Excel, PowerPoint and Outlook, with good keyboard skills
  • Excellent customer service experience, within an office / commercial environment would be highly advantageous
  • Competent administrative skills
  • Ideally experience within a call centre / helpdesk environment
  • Be able to organise and priorities own caseload
  • Have ability to research, analyse and report information
  • An understanding of how local government works would be preferable but not essential.

For full details please submit your cv.



Applications for this position have now closed. If you would like to talk to us about similar positions please use the Talk To Us form.

Talk To Us

Request a call back on this job

Got a Question? We're Here to Help

Send us an email to

Or call us on +44 (0)1637 808888