Healthcare Admin & Co-ordinator - Horsforth

Horsforth
Posted 11 days ago
£19,000.00-£21,000.00 per year
Closing Date: 20 January 2022
Full Time Permanent

My client is looking to recruit an experienced and competent Healthcare Administrator / Co-ordinator to join their busy team in Horsforth, Leeds. You will be assisting the smooth running of the operation with responsibility for a variety of admin co-ordinator tasks.

Package

  • Monday to Friday 9am-5pm
  • £19k-£21k per annum based on experience
  • Chance to increase salary if happy to take on call duties / any adhoc care shifts
  • Permanent contract
  • Pension and sick pay
  • Ongoing career and training prospects
  • Great team environment
  • Other perks and benefits associated with this role.

Responsibilities

  • Answering telephone, relaying messages and dealing with calls/enquiries
  • Scheduling weekly rotas and booking in new clients
  • Depending on experience, helping with care plans, the set up and changes as and when needed
  • Speaking wit, colleagues, clients and internal and external suppliers and contacts on a daily basis giving updates on progress, changes and any issues that have arisen
  • Processing paperwork of all kinds such as new starter forms, referencing, petty cash, invoicing and general filing, at all times updating computer systems to reflect work carried out
  • Ordering of stationery and PPE in a cost effective and timely manner
  • Speaking with various health professionals with regards to clients, at all times remaining professional and following strict data protection and confidentiality guidelines
  • Drafting and typing various letters and documents
  • Offering great levels of customer service
  • Dealing with any complaints or issues that arise, you may be the first point of contact at times so would be need to have competent conflict resolution abilities
  • Staff matters such as updating training records, holiday and sickness records.

Requirements

  • Previous admin experience, ideally two years
  • Previous healthcare experience, would be highly advantageous if experience within community care and secluding work but all backgrounds in care considered
  • Confident with all admin/customer service/reception duties
  • Ideally NVQ 3 in health and social care but not essential
  • Great communication skills, able to deal with all levels of seniority and able to remain calm and professional under pressure
  • Solid IT and organisational skills
  • Able to work on own initiative and able to think outside the box , both pro-active and also reactive depending on the situation
  • Occasional office staff perform client care in case of emergency due to staff sickness etc. Whilst this is not mandatory for this role, the ability to be able to do this would be beneficial. Thorough training in care would be provided.
  • Friendly and able to display compassion and empathy as working in a caring sector.

For full details please submit cv. This role has an immediate start for the right candidate.

IND4P

Job Types: Full-time, Permanent

Salary: £19,000.00-£21,000.00 per year

Benefits:

  • On-site parking
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday
  • Overtime
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